faq
Frequently asked questions
For safety and legal reasons, you cannot store:
🚫 Hazardous or flammable items
Examples: petrol, gas bottles, oil, paint, aerosols, chemicals, propane tanks, fireworks, fertilisers, corrosives, pressurised containers.
🚫 Toxic or dangerous materials
Radioactive, biological, or asbestos‑containing products.
🚫 Illegal or stolen goods
Including counterfeit items, smuggled tobacco/alcohol, unsafe goods, or anything you do not legally own.
🚫 Weapons or ammunition
Firearms, explosives, knives, and any weaponry.
🚫 Cash, securities & sensitive documents
Such as passports, deeds, and currency.
🚫 Perishable food
Anything likely to rot or attract pests.
Non‑perishable, sealed items may be stored.
🚫 Live plants or live/dead animals
Units are not suitable for living things — no light, food, water or ventilation.
🚫 Rubbish or waste
We can't accept rubbish or items intended for disposal.
🚫 Humans (yes, really!)
No living inside units. No overnight stays. No running a shop from your unit.
We offer two popular container sizes:
10ft containers
20ft containers
If you’re unsure what size you need, just ask — we’re always happy to help.
☎️01553 630 150
We do not offer insurance.
Customers must either:
Arrange their own contents insurance, or
Check if their current policy already covers items in self‑storage.
We’re a friendly, local self‑storage company offering secure outdoor drive‑up storage containers across King’s Lynn, Norfolk. Customers use our units for house moves, renovations, business equipment, tools, stock, and general decluttering. Our focus is simple: easy access, secure sites, and affordable storage.
No — because all units are drive‑up, equipment isn’t usually needed.
At the moment, units can only be booked in person on the day you wish to move in.
We operate on a first come, first served basis and cannot reserve units ahead of time.
We require 48 hours’ written notice (email or letter).
Hardwick Site:
✔ 24/7 access
Bawsey Site:
✔ 8am – 5pm
✔ Bank Holiday access may vary — please contact us beforehand so we can confirm availability.
We bill monthly from the day you sign up.
For example, if you move in on the 10th, your payment is always due on the 10th.
You can choose from a range of different options on payment method, including manual payment each month, automatic CAS payment or BACS payments. Speak with out team to help you decide which will work best for you and your situations.
We recommend it for peace of mind, but we do not sell or provide insurance in‑house.
Yes — as long as you’ve followed the move‑out procedure, we refund any unused days from your final month.
Our office is located at:
Innisfree Business Park
Lynn Road
Bawsey
PE32 1EX
Office Hours:
Mon–Fri: 8am–5pm
Saturday: 8am–12pm
Sunday: Closed
Yes! All our units are fully drive‑up, so you can load and unload straight from your vehicle. This is ideal for businesses, tradespeople, and anyone storing heavy items.
We currently have two storage sites in King’s Lynn:
📍 Bawsey Site
Lynn Road, Bawsey
King’s Lynn, Norfolk
PE32 1EP
📍 Hardwick Site (24/7 access)
Hardwick House
19 Hamlin Way
Hardwick Narrows
King’s Lynn, Norfolk
PE30 4NG
Both locations offer outdoor drive‑up container units for fast and convenient access.
We may be able to accommodate.
Please check with our team so we can confirm suitability based on the unit size and requirements.
Not at the moment.
Absolutely! As long as a unit is available, you can sign up and move in straight away.
No deposit required.
You simply pay your first month upfront, which is non‑refundable.
Any unused days in later months are refundable as long as the correct move‑out procedure is followed.
Not at the moment.
Our units are standard metal containers, not climate‑controlled.
They’re weatherproof, but like all metal containers, they can experience condensation during colder months. We can offer packing tips to help protect your belongings.
Both sites include multiple layers of security:
✔ 24‑hour CCTV
✔ Fully fenced sites
✔ Secure gate access
✔ PIN‑code entry (Hardwick site)
✔ Motion‑sensor lighting
We take security very seriously to help protect your belongings.
Please ensure your unit is:
✔ Fully emptied
✔ Swept clean
✔ In good condition (allowing for normal wear and tear)
✔ Your lock has been removed
If the lock isn’t removed, the system will automatically charge you for another month.
We offer outdoor drive‑up container storage only — perfect for customers who want to park right next to their unit for easy loading and unloading.
We don’t currently offer discounts, as we keep our prices as low and competitive as possible year‑round.
Yes — our containers are fully weatherproof.
However, like all metal units, condensation may occur in cooler months.
We’re happy to give packing advice to help minimise moisture and protect your belongings.
You’ll need:
Photo ID (passport or driving licence)
Proof of address (dated within the last 3 months)
Yes — you’ll need to bring your own padlock so only you can access your unit.