Welcome to Kings Lynn Self Storage!

To help everyone enjoy a smooth and safe experience, please take a moment to read through our site policies. These explain how payments, access, security, and general site rules work.

 

1. Payments & Billing​

Monthly Rent

• Rent is due monthly on the anniversary of your move‑in date.

• We do not post paper bills.
  ✔ If you would like an invoice, please make sure we have your email address.

How to Pay

You can pay by:

• Card (over the phone or via card machine / PDQ)

• Bank transfer (BACS)

Late Payments

• If payment is not received by your due date:

  • Your unit will be overlocked, and

  • Your gate access will be temporarily disabled.

• No late fees are charged until day 14 of the overdue balance.

• Partial payments do not stop late fees or the official process.

Returned Payments

• Any returned/failed cheque or payment will incur a bad cheque fee.

• All future payments must be made using a different payment method.

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2. Insurance & Liability

• We do not provide insurance for your stored goods.

• You are responsible for arranging your own insurance to protect your items.

• No liability is offered or implied by Kings Lynn Self Storage.

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3. Access & Opening Hours

Site Access

• Bawsey: 8am – 5pm, 7 days a week

• Hardwick: 24‑hour access, 7 days a week

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Office Hours

• Mon–Fri: 8:00am – 5:00pm

• Saturday: 8:00am – 12:00pm

• Sunday: Closed

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Important Access Notes

• Children under 16 and all pets must remain inside your vehicle at all times.

• Do not follow another vehicle through the gate without entering your own code.

• Delivery drivers must not block gates or the front driveway.

• Speed limit on site: 5mph.

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4. Vacating Your Unit

Notice Period

• Please give 48 hours’ written notice (email or letter) before you leave.

Refunds

• We do prorate rent.
  If you leave before your billing date, we refund any unused days.

Unit Condition

Before leaving:

• Fully empty your unit

• Sweep it clean

• Leave it in good condition (normal wear & tear is fine)

• Remove your padlock
  ⚠ If the lock is not removed, you will be charged for the next month.

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5. Safety & Security

Help Keep Our Sites Safe

• Security is everyone’s responsibility.
  If something doesn’t look right, please let us know immediately.

General Safety Rules

• We are a smoke‑free facility — no smoking anywhere on site.

• Keep all aisles and roadways clear.

• Park parallel to buildings (no angle parking at Bawsey).

• Do not leave rubbish or unwanted items outside your unit.

Skip Use (Hardwick)

• The skip is for use only by the business renter assigned to it.

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6. Prohibited Behaviours

To protect all customers:

• Do not block access for other tenants.

• Do not run a business from inside your unit.

• Do not store rubbish, hazardous items, or anything prohibited in your contract.

• Do not attempt to stay overnight or use the unit as a living space.

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7. Contact Details

Please keep your address and phone number up to date.
Until we receive updated information, we will use the details on your lease.

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Thank You

We appreciate your business and look forward to providing safe, reliable storage for you.
If you ever need help or have questions, just get in touch — we’re always happy to help.